Frequently Asked Questions
Everything you need to know about bringing nature into your home.
How do you ensure the freshness of my flowers upon delivery?
We source our blooms daily from sustainable farms. Each arrangement is hand-tied and shipped in our signature moisture-retaining BloomBox to ensure they arrive vibrant and hydrated.
What is your delivery window for home decor and floral items?
We offer same-day delivery for floral orders placed before 1:00 PM. For home decor and larger furniture pieces, standard shipping typically takes 3-5 business days.
Can I schedule a delivery for a specific date and time?
Yes, you can select your preferred delivery date during the checkout process. While we cannot guarantee an exact minute, we offer morning and afternoon time slots for your convenience.
What is your return policy for home accessories?
We accept returns on non-perishable home accessories within 14 days of delivery, provided they are in their original packaging. Please note that fresh flowers and plants are non-returnable.
Do you offer subscription services for regular home styling?
Absolutely. Our 'BloomSubscription' allows you to receive fresh seasonal arrangements weekly, bi-weekly, or monthly at a discounted rate to keep your home looking beautiful year-round.
How should I care for my plants or flowers once they arrive?
Every order includes a specific care guide. Generally, we recommend trimming stems at a 45-degree angle, using filtered water, and keeping them away from direct sunlight and drafts.