Returns & Exchanges

At Bloomthis, we strive to bring joy to your home with every bloom; however, if your order arrives damaged or incorrect, we offer a hassle-free return or replacement policy within 24 hours of delivery. Due to the perishable nature of our products, we ensure a swift resolution to keep your space beautiful.

Return Process

• 1.
  Capture the Issue

  Take clear, high-resolution photos of the damaged or incorrect item immediately upon arrival to document the condition of the flowers or home decor.

• 2.
  Contact Support

  Send your order number and the captured photos to our customer care team via our website's live chat or email within 24 hours of receiving your delivery.

• 3.
  Assessment Period

  Our floral specialists will review your claim within 1-2 business days to determine if the product qualifies for a full refund or a fresh replacement.

• 4.
  Resolution Delivery

  Once approved, we will either dispatch a replacement bouquet to your doorstep or process a refund back to your original payment method.